Privacy Policy

Privacy Policy
Table of Contents

Version 1.1 – Last Edited on June 10, 2019

Welcome to the Lost Wandering Website, (‘Website’). We, Christopher Lo-Pryke and Nancy Peng (‘Lost Wandering’) , are the sole owners and operators of the website. Lost Wandering is committed to protecting your privacy when you (‘Visitor’) visit our Website!

The purpose of this Privacy Policy is to inform Visitors of what personally identifiable information may be collected and how it may be used while using the Website. Lost Wandering aspires to comply to the fullest extent possible with applicable data protection regulations, in particular the General Data Protection Regulation (‘GDPR’) and ePrivacy Directive, where applicable.

When does Lost Wandering collect information?

Lost Wandering collects information from the Visitor when he/she subscribes to a newsletter opt-in, responds to a survey, fills out a form, leaves a comment on a post, sends us an email or enter information on the Website.

When the Visitor leaves comments on the site, Lost Wandering collect the data shown in the comments form, and also the Visitor’s IP address and browser user agent string to help spam detection.


When the Visitor leaves comments on the site, Lost Wandering collects the data shown in the comments form, and also the Visitor’s IP address and browser user agent string to help spam detection.

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. They are sent to the Visitor’s browser and stored on his/her computer’s hard drive.

The Website uses these “cookies” to collect information and to improve our services. Cookies are used to help us understand the Visitor’s preferences based on previous or current site activity, it allows us to compile aggregate data about site traffic and site interaction so that Lost Wandering can offer better site experiences and tools in the future. Lost Wandering may use both session cookies (which expire when the Visitor closes their browser), and persistent cookies (which stay on the Visitor’s browser until deleted), to provide the Visitor with a more personalised experience on the Website. The Visitor has the option to either accept or refuse these cookies, and know when a cookie is being sent to their computer.

If the Visitor leaves a comment on the Website, he/she may opt-in to saving his/her name, email address and website in cookies. These are for the Visitor’s convenience so that he/she does not have to fill in his/her details again when he/she leaves another comment. These cookies will last for one year.

Publicly visible information

If the Visitor creates a user profile on the Website or leaves a comment, certain information may be publicly visible.  To create a user profile, the Visitor must choose a username and password and input your email address for profile confirmation.  Visitor’s email address will never be available publicly.

Sensitive personal information

At no time should the Visitor submit sensitive personal information to the Website. This includes social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If the Visitor elect to submit such information to us, it will be subject to this Privacy Policy.

How does Lost Wandering use visitor’s information?

Lost Wandering may use the information collected from the Visitor when he/she register for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize Visitor’s experience and to allow us to deliver the type of content and product offerings in which are most interesting to the Visitor;
  • To improve the Website in order to better serve the Visitor;
  • To administer a contest, promotion, survey or other site feature;
  • To send the Visitor promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
  • To send the Visitor administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to the Visitor’s comments or inquiries;
  • To provide the Visitor with user support;
  • To track and measure advertising on the Website;
  • To protect, investigate, and deter against unauthorised or illegal activity;
  • To create and target Facebook ads on the Facebook platform;
  • To operate and maintain the Website.

Third party use of personal information

Lost Wandering may share the Visitor’s information with third parties when the Visitor explicitly authorise us to share his/her information. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of the Visitor’s personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

OptIn Monster – this service provides pop-ups and opt-ins on our website to enable the Visitor to enter his/her name and email address for the purpose of delivering email updates and newsletters.

At this time, the Visitor’s personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion. Except when required by law, Lost Wandering will not sell, distribute, or reveal the Visitor’s email addresses or other personal information without your consent; however, Lost Wandering may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about the Visitor, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking the Visitor’s interaction with the embedded content if the Visitor have an account and are logged in to that website. These third party sites have separate and independent privacy policies. Lost Wandering therefore have no responsibility or liability for the content and activities of these linked sites.

Affiliate disclaimer

Lost Wandering has financial relationships with some of the brands and companies mentioned in this website. Lost Wandering also use affiliate links to external websites where if used by the Visitor to purchase a service, product, accommodation, or any other item, Lost Wandering will receive a monetary reward at no extra cost to the purchaser. These affiliate links often use cookies and special referral codes to track the site where a user has come from, and our partners use this referral traffic to monitor any purchases the Visitor make on their site. However, Lost Wandering does not pass on the Visitor’s data to any other websites, and unless the Visitor physically enter his/her personal information onto the third party site, the Visitor data is not identifiable.

Lost Wandering is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to  As part of this Amazon Associates program, the Website will post customised links, provided by Amazon, to track the referrals to their website. This program utilises cookies to track visits for the purposes of assigning commission on these sales.


On the Website, the Visitor may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, Lost Wandering may see if and when the Visitor opens an email and which links within the email the Visitor clicks. Also, this allows the Website to adapt the content of future newsletters to the interests of the Visitor. This behaviour will not be passed on to third parties.

Lost Wandering currently use third party programs to manage our newsletter database and delivery. These programs include, but are not limited to Mailchimp and Optin Monster. These companies have their own privacy policies, and should be referred to on their individual websites if the Visitor has any concerns.


Display Ads – We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.

Retargeting Ads – From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

Our commitment to children’s privacy

Our Services do not address anyone under the age of 13. Lost Wandering does not knowingly collect personally identifiable information from children under 13. In the case Lost Wandering discovers that a child under 13 has provided us with personal information, Lost Wandering will immediately delete this from our servers. If the Visitor is aware that his/her child has provided us with personal information, please contact us so that Lost Wandering can carry out necessary actions

Third party disclosure

Lostwandering does not sell, trade, or otherwise transfer the Visitor’s personally identifiable information to outside parties unless advance notice is provided. This does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing the Visitor, so long as those parties agree to keep this information confidential. Lost Wandering may also release the Visitor’s information when Lost Wandering believes release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Rights related to the visitor’s personal information

Visitor comments may be checked through an automated spam detection service.

Opt-Out – Visitors may opt-out of future email communications by following the unsubscribe links at the bottom of our emails.

Access – Visitors may access their personal information Lost Wandering have by submitting a request via email.

Amend – Visitors may contact us via email to amend or update their personal information.

Forget – In certain situations, Visitors may request that Lost Wandering erase or forget their personal data.

Please note that Lost Wandering may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.

Changes to this privacy policy

Lostwandering may update our Privacy Policy from time to time. Visitors should review this page periodically for any changes. Changes are effective immediately after they are posted on this page.

Contacting Lost Wandering

For questions or comments regarding our Privacy Policy and/or the Website, please send an email to